At the end of this course, candidates should be able to:

• Explain how individuals are impacted by change, different ways they may respond to change situations and how learning processes help them adapt
• Contribute to development of strategies to help individuals through change, increasing motivation for change and overcoming resistance in order to achieve desired outcomes
• Offer insights on how organisations work, how the process of organisational change occurs, and the typical roles that collaborate to deliver successful change
• Identify key drivers of an organisational’s culture, and recognise different types of change processes (e.g. planned and emergent change)
• Describe significant elements of the stakeholder engagement process in a change initiative, and relate this to appropriate communication strategies
• Discuss with colleagues the different areas of impact of a change initiative, and how momentum for that change can be built and sustained
• Outline important aspects of how to build an effective change team, and to contribute to discussions about how to improve the effectiveness of a team

This course is aimed at individuals who are involved in change initiatives who require a working knowledge of the key principles of change management, who need to know the terminology used and some of the theory behind the practice.  This course is the introduction and pre-requisite to the Change Management Practitioner qualification and hence includes individuals who would like to attain this qualification.

Change Management Foundation exam particulars:

• The examination is closed book
• The paper has 50 questions
• The exam should be completed within 40 minutes
• The pass mark is 25/50 or 50%