WHAT IS EMOTIONAL INTELLIGENCE                                           

Emotional Intelligence is the set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges and use emotional information in an effective and meaningful way. (MHS definition)

It helps us to navigate our complex world as we contemplate our strengths, weakness, beliefs, biases, determine how to interact with the people around us and deal with life’s ups and down and the many stressors that can plague us on a daily basis.



Emotional Intelligence influences the way we think, feel and behave.

For LEADERS, strong Emotional Intelligence helps them to be successful in a complex changing environment.  The ability to influence and inspire others, create a change vision and have buy-in from Managers and staff are all traits leaders need to succeed in these turbulent times.

For STAFF, strong Emotional Intelligence can help them deal with the rate of change in the workplace and the global environment.  This can result in increase buy-in to the change.

So, what about cognitive intelligence or IQ – This is important too, and peaks around 17-18 years of age, but according to studies Emotional Intelligence is estimated to account for 27 – 45% of job success.

The best part is that Emotional Intelligence can be developed and tends to rise steadily with age, so this is an area you can work on to improve various aspects of your life.


EQ-i 2.0 model
EQ-i 2.0 model


This model defines Emotional Intelligence across five (5) composites and fifteen (15) sub-composites and corresponding scores are allocated.

A total score for Emotional Intelligence is also derived as well as a score for Well-being or Happiness.  CLICK HERE to find out

more about the model.



Everyone in all job sectors!

Leadership Potential
Leadership Potential

LEADERS can gauge how they score across the five (5) composites and how this compares to top leaders.  Scores in four (4) key dimensions: Authenticity, Coaching, Insight and Innovation are also provided along with Leadership Derailers.  Strengths and weaknesses are highlighted and a full report with analysis is provided for consideration and discussion.  Leaders will now be able to work on their weaknesses which will have a positive affect on performance and their change leadership.


Workplace Report
Workplace Report

STAFF can gauge how they score across the five (5) composites where strengths and weaknesses are highlighted and a full report with analysis and strategies for action is provided for consideration and discussion.  Staff will now able to to use the insights and goals they have created to increase their Emotional Intelligence in the workplace which has a positive effect on change initiatives and overall performance.