May 26, 2022 at 9:21 am #14781
Q1: From my experience changes work best, when people see their personal benefit (reward) in it (e.g. when processes are being simplified) and feel safe and able to learn in the environment.
Q2: Motivators can be very different and depend on the individual’s needs. Therefore it is important that the managers talk in person with the affected people to show them their personal benefit from the change and decrease their leaning anxiety.