- This topic has 8 replies, 6 voices, and was last updated 10 months, 1 week ago by Kesha Switzer.
March 16, 2020 at 12:57 pm #12063Change Consult LtdKeymaster
Now, think about your own experiences when answering these questions:
Q1. What approaches to motivating individuals seem to work best when managing change in your organisation?
Q2. What examples can you think of where specific motivators were used to achieve the desired outcome from change?
March 18, 2020 at 12:10 am #12142Indra SinghParticipant
I like the video on Purpose. During a company process change, my supervisor made us feel like our jobs were purposeful and that made a difference to our motivation.
March 18, 2020 at 12:11 am #12143Change Consult LtdKeymaster
Thanks you for your feedback Indra! It’s great that you and others were motivated. What was the outcome?
March 18, 2020 at 12:12 am #12144Indra SinghParticipant
Hello, we all banded together and used the new process and helped one another. Good times!
November 11, 2020 at 11:24 am #12936Colin WheatleyParticipant
Going on what has come before on this course;
Autonomy – the chance to be self-directed and independent at work
Mastery – the chance to be good at what they do, overcoming challenges and finding creative solutions
Purpose – the chance to feel they are contributing to the greater good-to be driven from within to work toward a larger group goal
The alternate unmotivated, disengaged workers, can damage an otherwise healthy organisation so care should be taken of these individuals. However, in the same breath, efforts should be made via diversity to getting them on side and moving forward.
1. Create a Mission-Driven Organisation
Inspire people/users with purpose. This change has to be from the top down with complete buy-in. The company should also make its common values and mission clear to every user, employee and manager. They should all view their work as pushing the business forward and into areas that go well beyond mere financial goals.
2. Foster Personal Growth and Career Development from within
This is usually pure BAU Management really, but can be a factor in change, so trying to know employees personal goals and interests is very beneficial.
Try giving them greater responsibility in their roles. Find out what motivates them individually. We need, as Change Managers, to provide or create motivation tailored to individual workers needs and their interests. If this is not addressed and identified, changes can and will fail.
3. Award Recognition on a Regular Basis
It is important to recognise the employees individual and team contributions, both publicly and privately. Waiting till the programme or project is finished, or another large event happens, try to make recognition a regular monthly and yearly events. Employee of the month or year is a good idea.
As an ex-Brigadier I had the pleasure of working under once said, 5 minutes praise during the heat of battle, is far better than a medal at the end of the War. I always praise individually where possible, but via communications can also deliver the same praise during a complex change.
4. Listen to Employee Comments, Complaints and Ideas
It is always good to let everyone have their say. Whether in a meeting or casual conversation, via use cases or user stories, and take employees comments seriously. These may bring up things that you hadn’t thought of, yet. After all, these are the ones that currently conduct the role. More importantly, this can create a team member feeling by letting them know that they are part of the process and that their voices and opinions matter. Employees are more motivated when they feel needed, appreciated, and valued. If not they tend to walk.
5. Encourage Employees to be Self-Directed
With the advent of AGILE and software programmes like JIRA, self tasking can assist in this area. It can encourage creativity, brainstorming, and self-directed teams and individuals. JIRA can assist in increasing all employees levels of self-direction and independence which can be highly motivating. Giving workers the choice of what tasks to do and what team to work with, will encourages them to learn and master different skill sets and tasks, which in turn increases their productivity, motivation and expertise.
I think that’s it for now..
November 13, 2020 at 10:54 pm #12939Change Consult LtdKeymaster
Excellent feedback Colin – this is fantastic stuff!!!
Diversity is a hot topic and it interesting you mentioned it. Can you expand a bit more on how diversity can foster motivation?
You mentioned reward and recognition all during the initiative which I also think is absolutely crucial. Very often ‘the stick’ is used during the initiative to motivate the laggards and rewards are given at the end when the change has been implemented.
Thank you for sharing your experience with us!!!
January 11, 2023 at 3:52 pm #15181Moritz RiewoldtParticipant
Q1. In our organisation, the best approach to manage change is being transparent with the employees and show them that they ways of working cannot be continued. The leaders offer transparent insights in meetings and offer training to help with the change.
Q2. The specific motivator to get colleagues on board to achieve the desired outcome of the change was to show the colleagues the purpose of the change and explain how the change would benefit the company to be more efficient and get better results for our clients.
January 11, 2023 at 7:53 pm #15183Change Consult LtdKeymaster
Thank you for your contribution!
Transparency is a good point. Being open and honest helps with trust and makes staff open to the change.
Benefits of the change are also great motivators. Be sure to include benefits for the employees i.e. WIIFM – What’s in it for me! When you bring benefits down to the individual level staff interest suddenly peak.
February 3, 2023 at 8:36 pm #15201Kesha SwitzerParticipant
Q1. The best approach to manage change in my organization is to allow people to be heard when processes can directly affect them so we can properly bake out the best solution.
Q2. The specific motivator to get colleagues motivated to accept the change is inclusion and documentation. Also documenting in various ways. We know some people are visual learners while others can follow steps. There’s multiple ways to motivate people to help them answer the question what’s in it for me.
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